Carrier does the job, but fails on communication and doesnt care.
I have loaded this carrier 5 times on a steady lane I have that brings them back to their home area.  After the 4th load I took them off my list and stopped offering them the load.  I recently didnt have any regulars available and posted the load on DAT.  They hit me up and I told the person that I didnt offer them the load because of how they treated me on communicating.  She says she gets it and will do better.  As soon as I sent the rate con I then had to start pulling info out instead of them just telling me that yes it got loaded.  I told them up front I had to get a truck from Mexico to cross the border and take the freight they were delivering so I need notice to book that truck.  That just went in one ear and out the other.  There are just too many carriers to put up with this.