AFTER I BOOKED THE LOAD WITH KENNY, PASSED AROUND 14H AND BEFORE A FEW HOURS OF THE PU SHE REFUSED TO DO THE LOAD, WAS ASKING ABOUT THE LOAD DETAILS AGAIN AND WAS TRYING TO CHARGE FOR MORE MONEY.
VERY UNPROFESSIONAL. I COULD HAVE BOOK THE LOAD WITH ANOTHER CARRIER INSTEAD WASTING MY TIME WITH THEM
The load was never booked. I asked you several times for specifics. The mileage was listed at ZERO MILES when in fact, the distance between shipper to receiver was FIFTEEN MILES. The number of pallets fluctuated. Still, I tried reasoning with you without success. Your primary concern was, "I'm not making much money on the deal". At issue was the fact you wanted to pay one hundred dollars ($100.00) to ship 10 pallets, weighing 9600 pounds, fifteen miles to a time-consuming destination such as the Civic Center. I made it clear this could not cover the cost per mile (CPM). Subsequently, we respectfully declined the deal, and "nothing" was signed. If anything, our reputation for communicating with customers and availability stands high. Unfortunately, you can't please all the people all the time.