Watch out for this carrier company. The dispatchers do not communicate accordingly and when they do it's a lie about picking up the vehicle. I was told the driver broke down and all was fixed and would pick up the next day. 2nd day no update and I called the driver said he was waiting for part. 3rd time dispatcher said the vehicle would be picked up in the evening. I asked if they contacted the pickup contact and they lied as well twice. The shipper said he never received a call from anyone else besides me. If you want to lose a customer, press your luck!!