He tries to bypass and will go direct to your customer
Seth is a guy who since the beginning started negotiating negatively claiming that he hasn't been paid for different jobs.  After presenting my company's information and legacy he agreed with the terms in a very complicated way with complaints.   He got access to information about the cargo, enough for him to contact the delivery location to try to make a deal and bypass our company for the business, also, sending emails to the pickup location claiming to be in charge of the load.
Instead of becoming a threat to our business this just got annoying and a reason to red flag this carrier with our company and the pickup location.
Under projects that require teamwork (all of them) better be aware, gratefully we cut the business before it was too late.
To protect your company's and customers' interests, avoid getting headaches by picking up this driver.